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CallScope Feature List
It's difficult to do justice to the power and flexibility of CallScope in a simple feature list. So, if you'd like to find out more try the demonstration download, or contact us.
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Key Features
- Flexible Charging Structures
- Multiple Extension Billing
- Multiple Carrier Costing
- Non VAT billing for EEC and other international business invoices
- Pin or account billing
- Call charge estimate
- Carrier comparison analysis
- ISDN charging
- Departmental costing
- Scheduled archiving and purging of call records
- Selective archiving and purging on various call types
- Guest directory with flexible data archive
- Customer configurable call archive size
- Pre-defined and user selected filters
- Standard Windows graphical user interface
- Multiple user interfaces
- Network access
- Multiple report formats
- E-mailing and exporting of data
- Comprehensive diagnostics
- Level interface alert for high and low priority
- PABX/PMS interface monitoring
- User defined hot keys....
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Report Examples
- Audit report
- Group departmental reporting
- Guest reports
- PIN and account reports
- Incoming call reporting *
- Internal call reporting *
- Room reports
- Extension reports
- Operator analysis
- Trunk analysis
- Profit and revenue reports
- Call distribution reports
- Graphical reports
- Export to Word, Excel, HTML, ...
Specialist Report Examples
- Analysis of DDI and operator overflow calls *
- Operator analysis mapping incoming and transferred calls *
- Country and worldwide usage highlighted by revenue
- Graphical daily and weekly revenue reports
- Graphical cost and charge reports
- Top 30 dialled destinations by charge and duration
- Monthly occupancy telephone revenue analysis
- Telephone abuse report
* PABX dependent
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Downloads
To download a CallScope demonstration click here.
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For sales information contact Mentat Sales
Tel: +44(0)1942 749444
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©Mentat Systems Limited, 2005
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